Thank you for purchasing our curtains. To help you better understand the order fulfillment process, we have established the following logistics and delivery policy.
Special Note: Due to continued losses and operational adjustments, we have decided to clear out our existing curtain inventory at a loss. All items are in stock and sold below cost price, in limited quantities, while supplies last.
Shipping Warehouse
All curtain products are shipped from our US warehouse.
Before shipping, we will verify the order, check the packaging, and confirm the logistics information to ensure safe delivery.
Order Processing Time
To deliver your goods to your customers as quickly as possible, we use a fast order processing mechanism.
Order Processing Time
Order processing time: Completed on the same day. Processing begins immediately after successful payment.
Except for holidays and special circumstances.
After order confirmation, we will arrange for shipment as soon as possible.
Delivery Time
Standard Delivery Time
Order processing time: Same day
Shipping time: 2 business days
Under normal circumstances, most orders will be delivered within 2 business days after shipment.
Delivery Area
We offer delivery services within the United States. Delivery times may be slightly longer in some remote areas, special zones, or areas with logistical restrictions.
Logistics Tracking
After your order is shipped, the system will automatically generate logistics tracking information.
You can track your order in real time using your tracking number:
Shipping Status
Transportation Progress
Delivery Status
Receipt Status
Please ensure you fill in the accurate delivery address and contact information for smooth delivery.
Delivery Anomaly Handling
Delivery times may be affected by the following situations:
Severe Weather
Natural Disasters
Holiday Peak Logistics Season
Traffic Control
Logistics System Upgrades
Force Majeure
In case of an anomaly, we will do our best to assist customers in tracking the logistics status and provide solutions.
Receiving Instructions
Upon receiving the goods, please check promptly:
Is the outer packaging intact?
Is the quantity of goods correct?
Is there any obvious damage during transportation?
If you find any problems, please contact customer service as soon as possible.
Return and Refund Policy
To protect customer rights, we provide comprehensive after-sales service.
Return Period: Returns can be requested within 30 days of receiving the goods. Opened Items: Opened items are also eligible for return. Refund Time: Refunds will be processed within 3 business days after the return is approved.
Refunds will be returned to the original payment method.
Clearance Sale Special Notes:
Due to continuous losses, the merchant has decided to clear out its inventory of curtains at a loss.
Therefore:
All items are in stock;
Limited quantities;
While supplies last;
No restocking;
Clearance prices are significantly lower than normal selling prices.
Although this is a clearance sale, we will still strictly follow the order process to complete shipments and continue to provide return and refund services.
Thank you for your support and trust. We will continue to provide professional and efficient service for every order.