Regarding this clearance sale:
Why are the curtains so cheap?
Due to continuous losses and operational adjustments, the merchant has decided to clear out its existing curtain inventory at a loss. To quickly clear inventory, all items are being sold at prices far below market value. All items are in stock and available in limited quantities, while supplies last.
Are the clearance items brand new?
Yes. All curtains participating in this clearance sale are brand new stock items, not secondhand or defective goods. Basic quality checks will be conducted on all items before shipment.
Will items be restocked after they sell out?
No. This is a clearance sale; once sold out, there will be no restocking.
Regarding orders:
How long does it take to process an order after placement?
All orders will be processed on the same day after successful payment.
Can I modify my order after placing it?
If your order has not yet entered the shipping process, you can contact customer service to request modifications. Once the order has been shipped, product information or the shipping address cannot be modified.
Will I receive a confirmation notification after successfully placing my order?
Yes. After successful payment, the system will automatically send an order confirmation message. Please check your messages for relevant notifications.
Regarding Logistics and Delivery
Where are the goods shipped from?
All curtain products are shipped from our US warehouse.
How long does delivery take?
Delivery times are as follows:
Order processing time: Same day
Shipping time: 2 business days
Most orders will arrive within 2 business days of shipment.
How do I track my order?
After your order is shipped, the system will provide a tracking number. You can track your delivery status in real time.
What if there is a delivery delay?
In case of severe weather, peak holidays, logistics system upgrades, or other force majeure events, delivery times may be delayed. Please be patient.
Regarding Returns and Refunds
Can I return the goods after receiving them?
Yes.
Customers can apply for a return within 30 days of receiving the goods.
Can I return the goods after opening them?
Yes.
To enhance your shopping experience, items in this clearance sale can still be returned even if opened, provided they meet the return conditions.
When are returns not possible?
Returns may not be supported in the following situations:
Items damaged by human error;
Damage caused by abnormal use;
Exceeding the 30-day return period;
Missing necessary order information.
How long does it take for a refund to arrive?
After return approval:
Refund processing time: Within 3 business days;
The funds will be refunded to the original payment account.
The exact arrival time may vary depending on the processing speed of the bank or payment institution.
About the Products:
Is the curtain color the same as the picture?
We strive to ensure that the pictures accurately represent the product colors, but slight color differences may occur due to monitor settings, shooting environment, and lighting factors.
Will there be any errors in the curtain size?
Due to manual measurement and manufacturing process factors, there may be slight errors in product size, which is normal.
Is the product quality guaranteed?
Yes. Although this is a clearance sale at a loss, all products are produced and sold according to normal quality standards. Regarding Payment and Billing
Which payment methods are supported?
Specific payment methods are subject to the information displayed on the checkout page.
Will it automatically renew?
No.
This website does not offer any automatic renewal services.
Is it a subscription service?
No.
All curtain products sold on this website are physical goods and do not involve membership subscriptions, periodic fees, or automatic renewal services.
Will there be any additional fees?
No.
Customers only need to pay the amount shown on the order page and applicable shipping costs (if any). There are no hidden fees.
Will there be duplicate charges?
No.
Each order is an independent transaction, and payment is only deducted once when the customer confirms payment.
Billing Terms
All curtain products are sold on a one-time basis:
One order;
One payment;
One shipment;
No automatic renewal;
No membership subscription;
No subsequent charges;
No hidden fees.
No additional charges will be incurred unless the customer makes a repeat purchase.
Friendly Reminder
Due to continued losses, the merchant has decided to clear out its remaining curtain inventory at a loss. All items are limited stock and will be available while supplies last. We will continue to provide order processing, logistics, and after-sales support services to every customer. Thank you for your understanding and support, and happy shopping!